GemDog Consulting
Customer, Employee, Patient Experience Expertise
Customer Experience
Do you really know what your customers are doing, thinking, and feeling? We can help you gather customer insights, drive action, and measure impact across all of your touchpoints.
Employee Experience
Your employees are a wealth of knowledge that largely goes untapped. Are your employees empowered to deliver their best work? Are they customer-centric? We can help with program design, training, and more.
Patient Experience
Being a patient means you are at your most vulnerable. How are you easing the burden of your patients? How can you treat the whole person? We can help with empathy building, ethnographic research, and more.